Agents and workflows
An agent does the groundwork. You approve what goes out.
Agents read your stores, pull material together, watch deadlines and write drafts. Every run shows its plan first and records every step. Anything that sends, books or changes something waits for a person with the right role.
- A plan before the first step
- Sources on every result
- Approval before anything leaves
One run, start to finish
A complaint arrives at 9. By the afternoon the ticket exists.
This is what happens when a customer reports a faulty batch and the execution agent prepares the ticket.
Trigger
Execution agent
Limits
What an agent may do is fixed before its first run.
The rules live in the policy engine, not in the prompt. No agent gets round them, not even when a document says otherwise.
Tools in the MCP ecosystemQuestions
What IT and departments ask before the first agent.
These answers describe how agents work in souveraen.ai. Which agents your package includes is on the pricing page.
Which task fits for you?
Bring a task that comes round every week. Together we sketch what an agent takes on and where approval sits. Phone +49 3744 365 2202.